Customer Retention Metrics and How to Improve Them

Whether you’re a large enterprise or small business, it’s likely you’ve heard about the importance of customer retention. And yet, each month, marketing departments across the world set their focus on lead generation and new customers — sometimes spending thousands to gain a few orders worth a couple of hundred.

Read more here — https://returngo.ai/blog/customer-retention-metrics-and-how-to-improve-them/